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Keeping the Customer a Happy One.
No matter what type of industry you’re in, you can’t grow if there’s limited repeat business from happy customers. Staffing people with the “right attitude” is crucial for entrusting them to represent your company. But, do they possess with the best communication skills that can effectively satisfy any customer issue relating to your products and services? We will give your Customer Service team valuable communication tools designed to take the potential “stress” out of customer interaction. You need your best people out there. |
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The Coach
For over three decades - former broadcaster, corporate executive, entreprenuer, professional entertainer -musician and SpotShopMedia founder - Ray Edwardson has helped CSR and Sales professionals develop effective communication skills. Combined with his many years of customer service / sales experience, Ray has also held senior and management positions with major corporations. The CSR Workshop a fun and interactive learning experience with powerful components you can use right away! |
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CSR Training Workshop Registration
We conduct the Workshop on-site in your Training / Boardroom Each participant receives a full day of instruction. Handbook, resource materials and participation certificate are included for $159.00 pp "The Stress-Free Approach"
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